All content on Counter-Print’s website is protected by copyright law. Any use for such purposes must properly credit the artist or the author.
Any organisation or individual is welcome to link to Counter-Print’s site. If you think your site is of particular interest to our audience. Counter-Print sends occasional emails to let you know about changes to our site we believe will be of interest to you if you apply to be part of our Mailing List. If you no longer wish to receive emails, please send a removal request to us.
All books, unless otherwise stated, are in good condition. Where a book’s condition is less than good, we have given an indication of its defects. Items are priced accordingly. The dimensions of all of our products are advertised on the site so please check that you are happy with the size prior to ordering.
We aim to ship the majority of products within 3–7 days. Overseas shipments may be subject to import duties and tax. Additional charges must be at the customer’s expense. Counter-Print has no control over these charges and accepts no responsibility for any additional overseas costs.
Shipment within the UK is sent via Royal Mail’s second class service. Shipments outside of the UK will be sent via Royal Mail’s standard Airmail service. Orders which weigh over 2,5 kg will be sent via a courier.
All transactions are processed via Paypal and all major credit cards in pounds sterling.
Products may be returned if you notify us via email within 7 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place. Counter-Print is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods we will refund your payment within 7 days minus the costs of initial shipping and packing charges.
If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact Royal Mail or the courier company who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the Royal Mail, risk of loss passes to the customer.